"MEL et vous”, a mobile application designed for the inhabitants

Lille Metropole in your pocket

At a time when everyone has a phone in their pocket, Lille Metropole is committed to simplifying access to public services. That is why, since the beginning of 2025, it has been offering a new service to local residents: a new mobile application.

This application enhances everyday digital uses and provides quick, intuitive access to the information and news available on the Metropole's website.

This project is part of a collaborative approach with local residents. From this year onwards, feedback from users will be collected in order to adjust the functionalities and prepare a second version of the application, which will be even better adapted to the needs of local residents.

A wide range of practical services

“MEL et vous” provides simple and direct access to the various procedures provided by Lille Metropole.  It contains more than 50 forms available on the Metropole’s website, as well as 4 services dedicated to everyday uses: household waste, media libraries, consultation and e-services.

More specifically, residents have access to around twenty features:

• Information on waste management, such as personalised collection days, waste sorting instructions, oversize household refuse waste collection by appointment, the location of voluntary drop-off points, etc.;

• The application form for a waste collection centre access card;

• Access to the Metropole's digital library, including newspapers, videos, manga and online courses;

• A geolocated calendar of metropolitan news and events;

• Forms for administrative procedures;

• Ongoing consultations, available on the citizen participation platform;

• Mapping of the “iléwatt” electric charging network;

• The C'ART application, the metropolitan museum pass. 

With “MEL et vous”, Lille Metropole aims to offer all its citizens an accessible, practical and efficient service that supports them in their daily lives. The application is directly in line with the metropolitan strategy of digitalisation and citizen participation.